Privacy Policy

Privacy Policy

Last updated: 29 September 2026

At IZON PRO we handle your data with full transparency. This policy explains what happens to any information you share with us when browsing this site or contacting us through it, how we use it, and how to reach us with any privacy question.

What data does this site handle?

This is an informational site that does not require an account. It uses no analytics or advertising cookies and no third-party tracking tools. The one exception to storage is the voice assistant described below: if you choose to speak with it and give it your details, we keep them in order to respond to your request.

Contact forms and survey requests

When you complete a form on this site (a survey request or consultation booking, for example), your data is not sent to the site's servers. Instead your browser opens WhatsApp or your email client with a prepared message containing what you entered. Your information therefore reaches IZON PRO's official contact channels directly, without passing through any intermediary or additional storage.

Voice assistant

The site offers an optional voice assistant that answers your questions. The microphone activates only after you press the start button yourself and grant your browser permission, and it stops the moment you end the call or close the page.

• graphic_eq During the call your audio is sent to Google’s AI service to be processed and to generate the reply. Google is an independent party that processes the data on our behalf under its own policies.
• mic_off We keep no audio recording of the call, and no full transcript of the conversation.
• contact_page If you give the assistant your name and mobile number, we store the name, the number, the service type, the city and a short summary of your requirement, for one purpose only: so our team can contact you about your request.
• lock These details are stored on the site’s technical infrastructure and are seen only by the IZON PRO team. They are never sold or shared for marketing purposes.

If you would rather not share any details, simply do not give the assistant your name or number — and you can always request deletion of your data via the email address below.

How do we use contact details?

We use information received via WhatsApp or email solely for the following purposes:

• check_circle Responding to your enquiries and requests, and arranging survey appointments.
• check_circle Preparing technical and financial proposals and quotations for your project.
• check_circle Following up ongoing projects and communicating about the services you requested.

We do not sell your data or share it with any third party for marketing purposes, and we do not use it for any purpose other than serving your request.

External messaging channels

Please note that your use of messaging apps such as WhatsApp is governed by those platforms' own privacy policies. They are independent of IZON PRO, and we recommend reviewing their terms before sharing sensitive information through them.

Updates to this policy

We may update this policy from time to time as the site or our services change. The updated version is published on this page with the last-updated date above revised. Continuing to use the site after a change is published means you have seen it.